The British Council

Job Vacancy: Corporate and Education Customer Services Officer

The British Council is looking for a Corporate and Education Customer Services Officer based in Casablanca. To provide administrative support for contract courses and sponsored students and to promote and administer British Educational services (EdUK and sejour linguistique).

Applicants need to demonstrate the following skills and competencies:

• Customer Service Orientation Level 3
• Achievement Level2
• Relationship Building for Influence Level 1
• Working Strategically Level 1
• Professional Confidence Level 2
• Team Working Level 2
• Financial Management Level 1
• Marketing & Customer Service Level 1
• Market analysis and business intelligence Level 1
• IT Skills
• Communication Skills

Salary: Dhs 8800 Gross per month with an excellent health insurance Scheme.

The job requires occasional unsocial hours. Occasional travelling and working over weekends is required.

If you are interested in applying please download and read carefully the below guidance notes then fill in the application form and email it to us (Contact details below).

• Job Description (PDF 97 KB)
• Guidance for External candidates (PDF 15 KB)
• Behavioural Competency Dictionary (PDF 160 KB)
• Generic skills Dictionary (PDF 75)
• Application Form (Word document 254 KB)

The deadline for applications is 15 Octobre 2009 at 17.00

Only short listed applicants will be notified.

Please send applications to:

Recruitment Officer British Council 87 Bd Nador Casablanca

or by email to csrecruit.casa@britishcouncil.org.ma